Privacy, in plain language
Sit n Stay Privacy Policy
Effective August 23, 2026
Data the app handles
Account information includes your name, email address, a generated account identifier, secure password hash, sessions, and recovery records. Business content may include client and pet names, contact details, addresses, booking and payment-status notes, care instructions, messages, and photos you choose to add.
How data is used
Data is used for authentication, password recovery, cloud synchronization, backups, booking workflows, reminders, calendar exports, support, fraud prevention, and service reliability. Calendar events and notification reminders are created on your device only after you request them.
Service providers
Cloudflare hosts the web application, database, and private media storage. The configured transactional-email provider delivers verification and recovery messages. Apple processes App Store purchases and provides verified subscription status; Sit n Stay does not receive your full payment-card number.
Retention and deletion
Account and cloud content are retained while your account is active. You can permanently delete the account and its cloud data from More → Account & Cloud Sync → Delete account. Local exports remain under your control. Operational records may be retained when legally required or necessary to prevent abuse.
Security
Passwords are salted and stretched before storage. Sessions use Secure, HttpOnly, SameSite cookies. Verification and recovery links are single-use and expire. No system can guarantee absolute security, so keep exported backups and your device protected.
Children
Sit n Stay is a business tool and is not directed to children under 13.
Questions
Email support@sitnstaycare.com. Policy updates will appear at this URL with a revised effective date.